Earlier this month, I was on a cruise with my family — a much-needed break full of sunshine, family time and ocean views. But what I remember most wasn’t a port or a meal. It was Reggie, our stateroom attendant.

Every morning and every evening, Reggie went above and beyond. Always there to greet us by name and with a smile. Smart with his observations, on point with his recommendations. We’d always return to our room to find fresh towels sculpted into animals — a rabbit one night, a manta-ray the next, then a dolphin. One afternoon, he even crafted a little towel character wearing my sunglasses. It was fun. It was unexpected. And it stuck with me.
Reggie didn’t have to do any of this, and he certainly didn’t have to do all of it! Those simple yet creative touches turned standard service into something memorable. Something shareable. Something that elevated the experience. Something that created a repeat customer.
It reminded me a lot of what we do at BellCornerstone for our friends in the newspaper industry.
In the newspaper industry, real estate often gets treated as an afterthought — a necessary expense, a legacy asset or a logistical headache. But what if it’s actually an opportunity? What if a building isn’t just a cost center, but a chance to unlock capital, improve operations and create long-term value?
At BellCornerstone, that’s exactly how we see it — and it’s why our approach is anything but ordinary. White glove service and proactive strategy are the hallmarks of how we work, and they’ve earned us the trust of dozens of newspaper companies across North America. Whether it’s navigating complex leasebacks, untangling title issues, or finding buyers for even the toughest buildings in the most challenging markets, we don’t wait for opportunity — we create it.
At BellCornerstone, we pride ourselves on being like Reggie. We notice the little things. We find ways to bring creativity, strategy and service to every engagement — whether it’s a legacy property sale, a lease renegotiation or a full portfolio transformation.
Because sometimes, it’s the unexpected touches that make the biggest difference. Let’s talk about how we can help you transform your real estate.
Reach out for a confidential, no-obligation conversation about your real estate needs. To get started, contact Brian Rossi.

Brian Rossi is Chief Operating Officer of BellCornerstone, a national commercial real estate firm specializing in tenant representation, property disposition, and portfolio strategy. Contact Brian at 315-935-3162 or brossi@bellcornerstone.com to learn more.
This article appeared in America's Newspapers: https://www.newspapers.org/stories/bellcornerstone,4165817